Help Center
Help Center
Shipping destinations:
- We ship both in the US and worldwide.
Shipping times:
- US orders take 1-4 business days to be delivered to you and we ship within 2 business days.
- International orders take +8 business days to be delivered via Carrier DHL, UPS, and FedEx we ship within same 2 business days.
- Shipping time might vary depending on location, shipment method, and other factors.
Shipping cost:
- All orders in the USA will have free shipping.
You can select your preferred payment method at checkout.
- We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
- We also accept offline payments via check & direct bank deposit in USA and Canada.
Note that an additional exchange fee may apply if your currency is other than US dollars.
Your 100% satisfaction is important for us. We offer a 15-days Return & Exchange Policy:
- If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
- Timing: we have a 15-days Return & Exchange Policy, since the day item was received.
- To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
- For returns, please email info@canvellostudio.com with the subject 'Returns' and include your order number, name and the reason for the return.
- Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
- Please note that customers are responsible for shipping costs of returned items.
- When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
- If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within X business days.
Our support team is always happy to guide you at any step!
To ensure that your handmade rug lasts for many years, it is important to treat it with care. Here are some tips for caring for your rug:
Use a rug pad: A rug pad can help protect the bottom of the rug and prevent slippage.
Vacuum regularly: Regular vacuuming can help remove dirt and debris from the rug's surface. Be sure to set the vacuum's brushroll to the appropriate height for your rug's pile.
Spot clean spills and stains: If you spill something on your rug or notice a stain, it is important to clean it as soon as possible. Use a clean, damp cloth to blot the stain, and avoid rubbing the stain as this can spread it further. If the stain persists, you can try using a mild detergent or rug cleaner.
Avoid placing the rug in high humidity or direct sunlight: Exposure to high humidity or direct sunlight can cause fading or damage to your rug. Try to keep your rug in a well-ventilated area and avoid placing it in front of windows that receive direct sunlight.
By following these care tips, you can help keep your handmade rug looking beautiful for many years to come.
Blot the stain: Use a clean, damp cloth to blot the stain. Avoid rubbing the stain, as this can spread it further.
Use a mild detergent: Mix a small amount of mild detergent (such as dish soap) with water and gently blot the stain with the solution.
Rinse with water: Use a clean, damp cloth to rinse the area with water.
Blot again with a dry cloth: Use a clean, dry cloth to blot the area again to remove any excess moisture.
Repeat as needed: If the stain persists, you may need to repeat these steps until it is completely removed.
It is important to use a gentle cleaning method when removing stains from your handmade rug, as harsh chemicals or abrasive cleaning methods could damage the fibers or cause fading. If you are unsure of how to proceed, you may want to consult a professional rug cleaning service for assistance.
If you have bunching, creasing, or folded corners on your handmade rug, there are a few steps you can take to try to fix the issue:
Use a hand-held steamer to gently steam the affected area. This can help to relax the fibers and smooth out any creases or bunching.
Use a carpet rake or a grooming brush to gently comb through the fibers of the rug. This can help to loosen any knots or tangles and smooth out the surface of the rug.
Place a heavy object, such as a stack of books, on top of the affected area. This can help to weigh down the fibers and smooth out any creases or bunching.
If the issue persists, you may need to seek the advice of a professional rug cleaner or repair service. They will have the tools and expertise to properly address any issues with your rug.
There are several steps you can take to extend the life of your handmade oriental rugs:
Vacuum your rugs regularly to remove dirt and debris that can wear down the fibers over time. Be sure to use the right setting for your rug type, and avoid using a beater bar if possible.
Rotate your rugs periodically to evenly distribute wear and tear. This will help to prevent fading and uneven wear.
Use a rug pad under your rugs to provide cushioning and protect them from friction against the floor.
Protect your rugs from direct sunlight, which can fade the colors and cause the fibers to break down over time.
Avoid placing heavy furniture on top of your rugs, as this can cause indentations and damage the fibers.
Avoid walking on your rugs with high heels, as this can cause damage to the fibers.
If your rugs become dirty or stained, have them professionally cleaned as soon as possible to prevent the stain from setting in.
By following these tips, you can help to extend the life of your handmade oriental rugs and keep them looking beautiful for years to come.
Antique rugs are typically at least 100 years old, while vintage rugs are generally 20-100 years old. Antique rugs are often more valuable and have more historical significance than vintage rugs.
There are a few factors that can help determine the age of a handmade rug, such as the type of materials used, the design, and the construction methods. It is generally best to seek the advice of an expert, such as an antique rug dealer or appraiser, to accurately determine the age of a rug.
There are a few signs that can help you determine if a handmade rug is authentic:
Look for a signature or label: Some handmade rugs will have a signature or label indicating who made the rug and when.
Examine the materials and craftsmanship: Authentic handmade rugs are typically made with high-quality materials and show attention to detail in the craftsmanship.
Check for authenticity certificates: Some antique and vintage rugs come with certificates of authenticity from reputable dealers or appraisal organizations.
If you are unsure whether a handmade rug is authentic, it is best to consult an expert or do additional research to confirm its authenticity.
There are a few factors that can influence the value of an antique or vintage handmade rug, including the age, rarity, condition, materials, and craftsmanship. It is generally best to seek the advice of an expert, such as an antique rug dealer or appraiser, to accurately determine the value of a rug.
When buying an antique or vintage handmade rug, it is important to consider the following factors:
Condition: Look for rugs that are in good condition, with minimal wear and damage.
Materials: Check the materials used to make the rug, as high-quality materials will generally result in a more durable and longer-lasting rug.
Age: Consider the age of the rug and whether it fits with your desired style and decor.
Rarity: Rugs that are rare or one-of-a-kind may be more valuable.
Size: Make sure the rug is the right size for the space you have in mind.
It is also a good idea to do your research and shop around to get a sense of the market value of antique and vintage handmade rugs before making a purchase.
Antique and vintage handmade rugs can be a good investment, as they are often made with high-quality materials and craftsmanship and can hold their value over time. However, it is important to do your research and consult an expert to ensure that you are getting a good value for your money.
There are a few factors that can influence the value of an antique rug, including the age, rarity, condition, materials, and craftsmanship. Antique rugs that are in good condition and made with high-quality materials tend to be more valuable. Rugs that are rare or one-of-a-kind may also be more valuable.
Persian Tabriz rugs are handmade rugs that are made in the city of Tabriz, which is located in the northwest region of Iran. These rugs are known for their high-quality materials and craftsmanship, as well as their intricate designs and patterns.
Tabriz rugs are typically made with wool or silk fibers and may feature a range of colors, including red, blue, green, and beige. The designs of Tabriz rugs can vary greatly, but they often feature floral, geometric, or medallion patterns.
The patterns range from teardrop medallions to floral, trees and hunting scenes. Antique Tabriz rugs are extremely valuable and can only be found in exclusive private collections and museums Tabriz rugs have a long history dating back to the 15th century, and they have been prized for their beauty and durability for centuries. Today, they are still highly sought after by collectors and decorators for their unique style and quality.
If you have any additional questions about Persian Tabriz rugs, please don't hesitate to ask.
Persian Heriz rugs are handmade rugs that are made in the region of Heriz, which is located in the northwest region of Iran. These rugs are known for their high-quality materials and craftsmanship, as well as their bold designs and patterns.
Heriz rugs are typically made with wool fibers and often feature bright, bold colors, such as red, blue, and green. The designs of Heriz rugs can vary, but they often feature geometric, medallion, or floral patterns.
Like Tabriz rugs, Heriz rugs have a long history dating back to the 15th century and are highly prized for their beauty and durability. They are often used as decorative pieces in homes and offices and are sought after by collectors and decorators for their unique style and quality.
Bright vibrant colors and characteristic bold patterns make these rugs easy to identify. Heriz rugs will always feature an oversized medallion in the center, with a double or triple outline and large corner pieces. These rugs are very durable and will last for generations.
I hope this information is helpful! If you have any additional questions about Persian Heriz rugs, please don't hesitate to ask.
Persian Kashan rugs are handmade rugs that are made in the city of Kashan, which is located in the central region of Iran. These rugs are known for their high-quality materials and craftsmanship, as well as their intricate designs and patterns.
Kashan rugs are typically made with wool or silk fibers and may feature a range of colors, including red, blue, green, and beige. The designs of Kashan rugs can vary greatly, but they often feature floral, geometric, or medallion patterns.
The medallion and corner pattern on an ornately patterned floral field is a trademark of Kashan rugs. The colors used in the designing is usually a combination of deep blues, rich reds and ivory with occasional splotches of yellow, green and burnt orange. These rugs are high quality with a knot count that ranges from 100kpsi to over 800 kpsi.
Kashan rugs have a long history dating back to the 15th century, and they have been prized for their beauty and durability for centuries. Today, they are still highly sought after by collectors and decorators for their unique style and quality.
Persian Gabbeh rugs are handmade rugs that are made in the region of Iran. These rugs are known for their simple, rustic design and the use of bold, bright colors.
Gabbeh rugs are typically made with wool fibers and often feature solid, bright colors, such as red, blue, and green. The designs of Gabbeh rugs are often quite simple and may feature geometric or abstract patterns.
Woven by Qashqai and Luri weavers in the Zagros Mountains, the tribal influence is very evident in Gabbeh rugs. Made of local handspun wool, these rugs are thick and coarse and the designs are simple and woven on a plain lush field of color. Only natural dyes are used and typical colors of these rugs are orange, yellow, rust or red.
Gabbeh rugs have a long history dating back to the 15th century and are prized for their unique style and quality. They are often used as decorative pieces in homes and offices and are sought after by collectors and decorators for their rustic charm and bold color palette.
Persian Isfahan rugs are handmade rugs that are made in the city of Isfahan, which is located in the central region of Iran. These rugs are known for their high-quality materials and craftsmanship, as well as their intricate designs and patterns.
Isfahan rugs are typically made with wool or silk fibers and may feature a range of colors, including red, blue, green, and beige. The designs of Isfahan rugs can vary greatly, but they often feature floral, geometric, or medallion patterns.
The design of silk and wool design Isfahan rugs is very balanced and symmetrical. Typically it will consist of a single indigo, rose or blue medallion surrounded by vines and woven on an ivory background.
Isfahan rugs have a long history dating back to the 15th century, and they have been prized for their beauty and durability for centuries. Today, they are still highly sought after by collectors and decorators for their unique style and quality.
ersian Nain rugs are handmade rugs that are made in the city of Nain, which is located in the central region of Iran. These rugs are known for their high-quality materials and craftsmanship, as well as their intricate designs and patterns.
Nain rugs are typically made with wool or silk fibers and may feature a range of colors, including red, blue, green, and beige. The designs of Nain rugs can vary greatly, but they often feature floral, geometric, or medallion patterns.
Nain rugs are high quality with very fine quality wool and a knot count of about 300 kpsi to 700 kpsi. The patterns are very intricate and usually consist of blue or green intertwined branches with tiny flowers woven on a white or light ivory background.
Nain rugs have a long history dating back to the 15th century, and they have been prized for their beauty and durability for centuries. Today, they are still highly sought after by collectors and decorators for their unique style and quality.
Persian Sarouk rugs are handmade rugs that are made in the region of Sarouk, which is located in the central region of Iran. These rugs are known for their high-quality materials and craftsmanship, as well as their intricate designs and patterns.
Sarouk rugs are typically made with wool fibers and may feature a range of colors, including red, blue, green, and beige. The designs of Sarouk rugs can vary greatly, but they often feature floral, geometric, or medallion patterns.
Sarouk Carpets are of a fine compact weave, with mellow colors, often featuring medallion designs. Compatible with traditional or contemporary decor, a Sarouk Rug complements a wide array of rooms, (both large and small), are known for striking color, durability and charm.
Sarouk rugs have a long history dating back to the 15th century, and they have been prized for their beauty and durability for centuries. Today, they are still highly sought after by collectors and decorators for their unique style and quality.
Persian Mashad rugs are handmade rugs that are made in the city of Mashad, which is located in the northeastern region of Iran. These rugs are known for their high-quality materials and craftsmanship, as well as their intricate designs and patterns.
Mashad rugs are typically made with wool or silk fibers and may feature a range of colors, including red, blue, green, and beige. The designs of Mashad rugs can vary greatly, but they often feature floral, geometric, or medallion patterns.
Mashad rugs (also spelled: Mashhad or Meshad) typically feature a lone, oversized Shah Abbasi medallion in the center on an elaborate background filled with floral motifs in a curvilinear design. These rugs are usually large with a wool pile and a cotton foundation.
Mashad rugs have a long history dating back to the 15th century, and they have been prized for their beauty and durability for centuries. Today, they are still highly sought after by collectors and decorators for their unique style and quality.
Persian Balouchi rugs are handmade rugs that are made by the Balouchi people, who are an ethnic group located in the southwest region of Iran. These rugs are known for their high-quality materials and craftsmanship, as well as their intricate designs and patterns.
Balouchi rugs are typically made with wool fibers and may feature a range of colors, including red, blue, green, and beige. The designs of Balouchi rugs can vary greatly, but they often feature geometric, medallion, or floral patterns.
Because of Balouchi rug’s nomadic tribal original, you’ll rarely find a large sized Balouch rug. These small rugs have simple geometric patterns and are woven with sheep wool that is dyed blue or dark red. The edges use camel or goat hair in beige or brown.
Balouchi rugs have a long history dating back to the 15th century, and they have been prized for their beauty and durability for centuries. Today, they are still highly sought after by collectors and decorators for their unique style and quality.
Persian Qum rugs are handmade rugs that are made in the city of Qum, which is located in the central region of Iran. These rugs are known for their high-quality materials and craftsmanship, as well as their intricate designs and patterns.
Also known as Koum, Kom, Kumm, Qhum, or Ghom, these rugs are woven in the Qum province of Iran. Qum rugs are very high quality. They are tightly knotted, with a luxurious pile of silk or cotton and intricate designs that include a combination of flowers, birds, medallions, hunting scenes and gardens in dark blue, reddish brown or orange. Turquoise is always used in some element in a Qum rug.
Qum rugs are typically made with wool or silk fibers and may feature a range of colors, including red, blue, green, and beige. The designs of Qum rugs can vary greatly, but they often feature floral, geometric, or medallion patterns.
Qum rugs have a long history dating back to the 15th century, and they have been prized for their beauty and durability for centuries. Today, they are still highly sought after by collectors and decorators for their unique style and quality.
Persian Kerman rugs are handmade rugs that are made in the city of Kerman, which is located in the southeast region of Iran. These rugs are known for their high-quality materials and craftsmanship, as well as their intricate designs and patterns.
Kerman rugs are typically made with wool or silk fibers and may feature a range of colors, including red, blue, green, and beige. The designs of Kerman rugs can vary greatly, but they often feature floral, geometric, or medallion patterns.
Kerman rugs have a long history dating back to the 15th century, and they have been prized for their beauty and durability for centuries. Today, they are still highly sought after by collectors and decorators for their unique style and quality.